Dialogue toolbox

Social safety in our BUas community refers to creating an environment where everyone feels respected, valued, and free from harmful behaviours such as bullying, discrimination, and harassment.

It involves fostering a culture where everyone can express their opinions and ideas without fear of negative consequences. This is something we create together. This means we all need to speak up when we notice something happening that harms our collective social safety.    

Starting a conversation about social and psychological safety at work is a good step towards creating a more inclusive and supportive environment. Here are some strategies that add to an open and safe culture:

• Create the right setting. Choose an appropriate time. You can schedule a dedicated meeting or include it as a key agenda item in a regular team meeting. Make sure the setting is conducive to open and honest discussion.
• Create safe spaces and set a standard. Begin by ensuring that we want to create an environment that encourages open and honest communication. This is a mindset that we can and should embrace all together. Remember to use helpful phrases such as:
  • ’Feel free to challenge my thinking’;
  • ’I trust your judgement’;
  • ’I value your expertise’;
  • ’Can we explore different perspectives’; 
  • ’Thank you for sharing your thoughts’;
  • ’I made a mistake, and here's what I learned’.
• Use open-ended questions. Ask questions that encourage dialogue and reflection.
• Encourage open dialogue. Ask team members for their thoughts and experiences related to social safety. Encourage them to share any concerns or suggestions. Show that you value their input by listening actively and acknowledging their contributions.
• Be an active listener and encourage active listening. Listen – or encourage team members to listen – without interrupting, and acknowledge others' points of view. Phrases like ’I hear you’ or ’That's a good point’ make others feel heard and valued. 
• Follow up. After a difficult conversation or incident, make sure to follow up on any concerns or suggestions that were raised.